Terms and Conditions
These Terms and Conditions govern purchases made through tailorapaw.com (“TailoraPaw”), an online store operated by Sichuan Meiyin Xingzhong Technology Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Sichuan Meiyin Xingzhong Technology Co., Ltd., subject to these Terms and the policies published on our website.
Scope of These Terms
These Terms and Conditions apply to your access to tailorapaw.com and all purchases made through the website.
By accessing our website or submitting an order, you acknowledge and agree to these Terms and Conditions and any other policies referenced or made available on the store, including our Shipping Policy, Return Policy, and Privacy Policy.
TailoraPaw is an online retail store operated by Sichuan Meiyin Xingzhong Technology Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through tailorapaw.com.
Product Information
We make reasonable efforts to ensure that product descriptions, images, colors, materials, measurements, prices, and availability are presented accurately.
However, product colors and appearance may vary slightly due to screen settings, lighting, manufacturing variations, or other factors beyond our control. Measurements may also vary slightly depending on the product and measuring method.
We reserve the right to correct errors, update product information, revise availability, adjust prices, or cancel an affected order where information is inaccurate, incomplete, or outdated.
Pet Sizing and Fit
Customers are responsible for reviewing the product measurements and sizing information before placing an order. Pet clothing sizes may differ between products and may not correspond to standard breed or weight categories.
We recommend measuring your pet carefully and selecting the size according to the measurements shown on the relevant product page. If you need assistance before ordering, please contact us at service@tailorapaw.com.
Orders and Acceptance
After placing an order, you may receive an order confirmation. This confirmation acknowledges that we have received your order but does not necessarily constitute final acceptance.
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, payment failure, inventory limitations, pricing errors, inaccurate product information, unauthorized resale, or legal restrictions.
If we cancel an order after payment has been processed, an appropriate refund will be issued to the original payment method or another method permitted by the applicable payment provider.
Prices, Taxes, and Payment
Product prices, available payment methods, applicable taxes, shipping charges, discounts, and the final order total will be displayed during checkout before your purchase is completed.
By submitting payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate and complete.
Shipping, Returns, Cancellations, and Refunds
Shipping, delivery, returns, exchanges, cancellations, and refunds are governed by the applicable policies published on our website and any rights available under applicable law.
Please contact us before returning any product. Our customer support team will review your request and provide the appropriate return instructions and return address.
Promotions and Special Offers
Promotions, discount codes, limited-time offers, gifts, and other special offers may be subject to eligibility requirements, expiration dates, product exclusions, usage limits, or additional conditions.
We reserve the right to modify, suspend, or discontinue an offer as permitted by applicable law.
Product Use and Pet Safety
TailoraPaw products are intended for lawful personal use and should be used only for their intended purpose.
Pet clothing and accessories should be used under appropriate supervision. Customers are responsible for selecting a suitable size, checking the product regularly for wear or damage, and discontinuing use if the product causes discomfort, restricts movement or breathing, or presents a safety concern.
Product information provided on our website is not a substitute for professional veterinary advice.
Prohibited Activities
You may not use the website or its products for any unlawful or unauthorized purpose.
Fraudulent purchasing, unauthorized resale, abuse of promotions, interference with website or checkout functions, submission of false information, or other unlawful or improper activity is prohibited.
Intellectual Property
The website and its content, including text, graphics, photographs, logos, product descriptions, and design elements, are owned by or licensed to TailoraPaw and are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, TailoraPaw and its operator shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the website, an order, a transaction, a product, or the use of a product.
Nothing in these Terms is intended to exclude, restrict, or limit any right, remedy, or liability that cannot lawfully be excluded or limited under applicable consumer protection laws.
Changes to These Terms
We may update these Terms and Conditions periodically by posting a revised version on the website. Changes will apply prospectively unless otherwise stated or required by applicable law.
The version published when an order is placed will generally apply to that transaction unless applicable law requires otherwise.
Contact Us
If you have questions about these Terms and Conditions, please contact us:
Legal Entity: Sichuan Meiyin Xingzhong Technology Co., Ltd.
Registered Address: No. 7, No. 86 Wandong Road, Wan’an Subdistrict, Tianfu New Area, Chengdu, Sichuan Pilot Free Trade Zone, China
Email: service@tailorapaw.com