Contact Us

Need assistance with a product or an existing order? The TailoraPaw customer care team is here to help with product and sizing questions, order updates, shipping, returns, payments, and other service-related matters.

Email: service@tailorapaw.com

When contacting us about an order, please include your order number and the email address used at checkout. If an item arrives damaged, defective, incomplete, or incorrect, please also provide clear photos or videos of the item and packaging.

Please contact us before returning any item so we can provide the correct return instructions and return address.

Customer Support Hours: Monday–Friday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1–2 business days.

Contact TailoraPaw — Business Information

TailoraPaw is an online retail store operated by Sichuan Meiyin Xingzhong Technology Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through tailorapaw.com.

Legal Entity: Sichuan Meiyin Xingzhong Technology Co., Ltd.
Registered Address: No. 7, No. 86 Wandong Road, Wan’an Subdistrict, Tianfu New Area, Chengdu, Sichuan Pilot Free Trade Zone, China
Email: service@tailorapaw.com