Privacy Policy

Last Updated: August 26, 2026

Overview

This Privacy Policy explains how tailorapaw.com (“TailoraPaw,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, place an order, create an account, contact customer support, or otherwise use our services.

TailoraPaw is an online retail store operated by Sichuan Meiyin Xingzhong Technology Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and other transactions conducted through tailorapaw.com, including the processing of personal information associated with these activities.

Information We Collect

Depending on how you interact with our store, we may collect the following categories of information:

  • Contact information, such as your name, email address, telephone number, billing address, and shipping address

  • Account information, such as login credentials and account preferences

  • Order and transaction information, including products purchased, order history, payment status, shipping details, returns, and refunds

  • Customer support communications, including messages, requests, reviews, photographs, or videos you provide

  • Device and browsing information, such as your IP address, browser type, device type, operating system, website activity, and approximate location

  • Marketing and preference information, including email subscriptions, cookie choices, and communication preferences

  • Information collected through cookies, pixels, and similar technologies

Payment information is generally processed by third-party payment providers. We may receive limited payment-related information, such as payment confirmation, transaction status, and selected payment method.

How We Collect Information

We may collect personal information:

  • Directly from you when you place an order, create an account, contact us, or subscribe to marketing communications

  • Automatically when you browse or interact with our website

  • From service providers that support payments, order fulfillment, shipping, analytics, advertising, fraud prevention, and website operations

  • From other sources where permitted by applicable law

How We Use Personal Information

We may use personal information to:

  • Process, fulfill, track, and deliver orders

  • Manage payments, returns, refunds, and customer accounts

  • Respond to product, sizing, shipping, and customer service inquiries

  • Operate, maintain, personalize, and improve our website

  • Communicate order updates and service-related information

  • Detect and prevent fraud, misuse, security incidents, and unlawful activity

  • Measure website performance and understand customer interactions

  • Provide advertising or marketing communications where permitted

  • Maintain business and transaction records

  • Comply with legal obligations and enforce our policies

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate our store and provide our services, including:

  • Shopify and other website or e-commerce service providers

  • Payment processors and financial service providers

  • Warehousing, fulfillment, delivery, and shipping partners

  • Customer support and communication providers

  • Analytics, advertising, and marketing service providers

  • Technology, security, fraud-prevention, and hosting providers

  • Professional advisers, including legal, accounting, and insurance providers

  • Government authorities or other parties when required by law or reasonably necessary to protect legal rights, safety, and security

We may also disclose information in connection with a business transaction, such as a merger, financing, restructuring, acquisition, or sale of assets.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to:

  • Operate essential website and checkout functions

  • Remember your preferences and shopping cart

  • Understand how visitors use the website

  • Improve website performance and customer experience

  • Measure marketing effectiveness

  • Support advertising where permitted

You may be able to manage certain cookies through your browser settings, device controls, cookie banner, or the privacy preference tools available on our website. Disabling certain cookies may affect how some website features function.

Advertising and Analytics

We may work with advertising and analytics providers to understand website activity, measure campaign performance, and present relevant content or advertisements.

Depending on applicable law, certain advertising or analytics activities may be considered the “sale” or “sharing” of personal information or targeted advertising. Where required, you may manage these activities through our Your Privacy Choices page or available cookie preference tools.

Email Marketing

If you subscribe to our marketing emails, we may send you product news, store updates, and promotional offers.

You may unsubscribe at any time by selecting the unsubscribe link in a marketing email. Even after unsubscribing, you may continue to receive non-promotional messages relating to orders, shipping, customer support, security, or other transactions.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on the nature of the information, our relationship with you, transaction and accounting requirements, dispute resolution, fraud prevention, contractual obligations, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of certain personal information

  • Obtain a portable copy of certain information

  • Restrict or object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Opt out of targeted advertising or certain sales or sharing of personal information

  • Appeal a decision regarding a privacy request, where applicable

To exercise an applicable right, contact us at service@tailorapaw.com with “Privacy Request” in the subject line.

We may request information reasonably necessary to verify your identity before processing a request. Rights may be subject to legal exceptions and limitations.

Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us unlawfully, please contact us so we can review the matter and take appropriate action.

International Processing

Your personal information may be processed or stored in countries other than the country where you live.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own privacy policies.

We are not responsible for the privacy, security, or content practices of third-party websites or services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our operations, technology, legal requirements, or privacy practices.

The revised version will be published on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice of material changes.

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:

Legal Entity: Sichuan Meiyin Xingzhong Technology Co., Ltd.
Registered Address: No. 7, No. 86 Wandong Road, Wan’an Subdistrict, Tianfu New Area, Chengdu, Sichuan Pilot Free Trade Zone, China
Email: service@tailorapaw.com